Returns

• HF Tiles will only accept returns of products in their ORIGINAL CONDITIONS.

• Returns will not be accepted if the shade/batch is under minimum stock levels.

• A handling charge of $50 applies to all returns.

• Returns are not accepted for tile orders of 3 packs or fewer.

• For fully returned orders, the original delivery fee will be back-charged.

• For partially returned orders, part of the original delivery fee will be back-charged based on the number of pallets returned.

• It is the buyer's responsibility to arrange returns to the HF Tiles warehouse.

• Once a return request is approved, the items must be returned to HF Tiles within 7 days from the acceptance date.

• Credit will only be issued for products returned in their ORIGINAL CONDITIONS.